Compassionate veterinary services – delivered with courtesy and respect!
As a new client to our animal hospital, you can expect our full attention to your pet’s needs.
When you arrive for your appointment, you will be greeted warmly and we’ll usher you into an examination room after checking in your pet. Dogs may be asked to stop at the scale to get an accurate weight.
In most cases, one of our veterinarians will begin the appointment by asking about your pet’s medical history, current condition and the reason for your visit. They may also review your pet’s previous medical record if one has been provided. Next, they will examine your pet, ask you further questions and may recommend diagnostic tests if needed. At this time a veterinary technician may bring your pet to our treatment or radiology area for a quick moment to collect samples or take x-rays. They will then return them to you while the tests are being processed. Once the tests have been completed, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted.
This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our front desk staff will process your payment and schedule any needed follow-up appointments.
Depending on the reason for your visit, you may expect a follow-up call from one of our team members to get an update on how your pet has been doing since their visit. This is a great time to ask any additional questions you may have thought of since your appointment.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.